Hemorrhoidal IT
ITFury is inflamed! Holy shit, what a horrible day I had yesterday. It was like being the initiate in a gang ritual involving porcupines and an anal probe. It was less than fun, let me tell you.
The day started off well, with a free breakfast with pastries, OJ, fruit, and glazed bacon(it was strangely good), but the breakfast turned out to be the sugar coating on a big steaming turd. I had been waiting for a very important package, our autoloader, for a couple days. Our autoloader died after about 30 days and so a warranty replacement was shipped. Well, about noon, I found out that it had been sitting in the mail room since that morning. I have two people asking me for file restores and the people who receive the packages know that many of our's are extremely urgent. I will remind them of this today, trust me.
Anyway, so I set up our new autoloader and it instantly jammed on me. So I called the manufacturer....again, and after 2 hours of troubleshooting this second autoloader, they too came to the conclusion that it was defective. So I had to tell these two individuals that I couldn't restore their files until the new one comes in, and that all I know is that it should be within the week.
Believe it or not, I care about how well my users function. I take pride when one of my projects goes well. I do not like outstanding issues that are flagged urgent. Those are to be resolved immediately, not sit idle for a week. I blame the manufacturer for both the original and replacement defective units of course, but my users probably blame me.
My boss didn't make things easy either. Bossperson is off for the next 7 business days, and a lot was dumped on my plate, and a lot more will come in while Bossperson is gone.
And in no particular order is my top 10 list of people who piss me off!
1) People who ask me to fix a fax machine(there's a handy "For service call:" sticker on there.
2) People who ask me to fix copy machines(there's also a handy "for service call:" sticker.
3) People who ask me for their own printer on their desk. This defeats the purpose of network printers lazy SOBs!
4) People who ask me to rearrange their computers. I'm IT, not interior decorating!
5) People who ask me to fix their home machines. I work for the company, not for you!
6) People who tell me "I've been having this problem for a couple weeks." Then why the @$%^# didn't you call earlier?
7) People who think the tech side and programming side of IT are the same.
8) People who think I approve equipment orders instead of their bosses.
9) People who play musical chairs and musical computers. Shuffle about lemmings!
10) People who have diagnosed their computer themselves!
The day started off well, with a free breakfast with pastries, OJ, fruit, and glazed bacon(it was strangely good), but the breakfast turned out to be the sugar coating on a big steaming turd. I had been waiting for a very important package, our autoloader, for a couple days. Our autoloader died after about 30 days and so a warranty replacement was shipped. Well, about noon, I found out that it had been sitting in the mail room since that morning. I have two people asking me for file restores and the people who receive the packages know that many of our's are extremely urgent. I will remind them of this today, trust me.
Anyway, so I set up our new autoloader and it instantly jammed on me. So I called the manufacturer....again, and after 2 hours of troubleshooting this second autoloader, they too came to the conclusion that it was defective. So I had to tell these two individuals that I couldn't restore their files until the new one comes in, and that all I know is that it should be within the week.
Believe it or not, I care about how well my users function. I take pride when one of my projects goes well. I do not like outstanding issues that are flagged urgent. Those are to be resolved immediately, not sit idle for a week. I blame the manufacturer for both the original and replacement defective units of course, but my users probably blame me.
My boss didn't make things easy either. Bossperson is off for the next 7 business days, and a lot was dumped on my plate, and a lot more will come in while Bossperson is gone.
And in no particular order is my top 10 list of people who piss me off!
1) People who ask me to fix a fax machine(there's a handy "For service call:" sticker on there.
2) People who ask me to fix copy machines(there's also a handy "for service call:" sticker.
3) People who ask me for their own printer on their desk. This defeats the purpose of network printers lazy SOBs!
4) People who ask me to rearrange their computers. I'm IT, not interior decorating!
5) People who ask me to fix their home machines. I work for the company, not for you!
6) People who tell me "I've been having this problem for a couple weeks." Then why the @$%^# didn't you call earlier?
7) People who think the tech side and programming side of IT are the same.
8) People who think I approve equipment orders instead of their bosses.
9) People who play musical chairs and musical computers. Shuffle about lemmings!
10) People who have diagnosed their computer themselves!
posted by ITFury at 7:55 AM
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